Optimising profitability in a dynamic market

Imagine an intelligent AI-powered chatbot that understands what your customer needs. Let’s go one better and build that into a comprehensive ecommerce platform that enhances the browsing experience for every customer. That’s just the tip of the iceberg. With solutions that use customer behavioural data to detect patterns, helping you plan your sales pipeline and manage every lead.

Pass the control back to your customers by allowing digital real-time vehicle visualisation. Offer fully digital car buying experiences according to customer preference, allowing consumers to choose their preferred communications channel. Or embrace state-of-the-art showroom hardware that allows them to self-serve and shape the car-buying experience they desire. Build a smoother paperwork signature and handover process by digitising the admin process and focusing on valuable in-person interactions.

Retaining an existing customer could cost up to seven times less than acquiring a new one. With key information at your fingertips, in one unified platform, you’re equipped to re-engage your customers during that renewal sweet spot. With data-driven insights, you can identify the point of equity for each customer and present them with the most compelling renewal offers possible often at the same monthly payment price or less. That means you can ensure your valuable customers don’t jump ship.