Skip to content

Empowering you and your consumers throughout the entire automotive retail journey with a single, versatile platform.

The toll of inefficiency on experience.

When inefficiency strikes, the impact on profit and experience can be detrimental.
In fact, recent OC&C research found that 94% of retailers recognise they are inefficient due to just some of the key pain points below: 

  • 85%

    believe the journey is too disjointed when transferring from online to instore and back again.

  • 69%

    report data re-entry and double-keying information as a key pain point of the vehicle sales process.

  • 46%

    believe there are too many systems to log into and too many processes to complete.

Amplifying customer and vehicle lifetime value.

Our automotive retail platform grants you complete visibility of both your consumers and vehicles. By centralising the data, and fusing critical supply and demand datasets, you’re able to proactively identify high-propensity customers, pair them with the right vehicle based on typical upgrade paths and other innovative technology, and ultimately deliver the perfect campaign at exactly the right time.  

Amplifying customer and vehicle lifetime value.

Experience-First in action

Fusion brings together world-class technology and seamless integration to deliver Experience-First. It personalises every touchpoint of the sales journey, and offers customers the freedom to engage with you online, in-store or using a combination of both. This tailored experience enhances customer satisfaction, improves transparency and builds lasting loyalty.

Meanwhile Fusion leverages advanced data capabilities and open connectivity to transform your manual, labour-intensive processes into streamlined, automated workflows. Our platform enhances productivity and operational efficiency across every aspect of the automotive retail ecosystem to improve your user experience. This allows you to focus on delivering Experience-First to your customers.

Experience-First in action

Start a conversation today

As one of the largest providers of automotive retail solutions, we have developed a unique perspective on the industry. We know what it takes to drive success, and with Fusion being home to such a vast array of composable capabilities, it is our pleasure to collaborate and curate solutions that best fit your needs. Start a conversation with us today to define your goals, and we’ll work with you to help you achieve them.

Delivering value at every stage of the automotive retail ecosystem

With so much innovation at our fingertips, we’ve organised the Fusion platform into four domains: Supply, Demand, Ownership and Operate. Entirely composable, these domains empower you to select the components within them that best suit your needs. Learn more about the domains in more detail below.

Fusion
1