Line Carrier
Line Carrier’s Automaster integration enables instant access to customer and vehicle data by automatically identifying the caller and displaying their service status in real time.
Line Carrier
Line Carrier is an MVNE operator in the Finnish market servicing over 700 enterprises, SMB’s and public institutions. Our mission is to create opportunities that allow our business customers to provide the best possible service for their customers.
The solution ensures calls are routed to the right expert or location without delay. This reduces manual work, improves response times, and enhances the overall service experience—resulting in greater customer satisfaction and stronger loyalty.
Features and benefits
Line Carrier’s Automaster integration enables automotive retailers to deliver faster, more efficient customer service. Incoming callers are automatically identified, and their vehicle and service data are displayed instantly. Calls are routed directly to the right expert or location, reducing manual work and wait times.
This improves the customer experience, helps staff prioritize using real-time status indicators, and streamlines service operations. The result is a smoother workflow, greater customer satisfaction, and stronger long-term loyalty.