Mastering the customer journey for manufacturers

Keyloop’s intuitive software allows manufacturers to migrate to a more digital customer experience, changing the game for users and customers. In essence, we connect OEMs with retailers and customers to deliver distinctive experiences across the complete consumer lifecycle.

World class technology that connects manufacturers to retailers and customers

Keyloop’s powerful solutions are designed to put manufacturers in the driving seat. The support of our comprehensive tools allows you to:

Create loyalty throughout the customer lifecycle	Unify every department	Elevate your business above the competition
Create loyalty throughout the car buying and ownership journey with unrivalled technology that links every touchpoint.	Unify every department with connected solutions that drive performance and loyalty. Our holistic platform gives you a single overview of every department and each aspect of the customer journey.	Elevate your business above the competition. Leverage our technology to conquer your market with an Experience-First platform that’s tailored to exceed expectations.

Experience counts for everything

47%

of consumers consider changing their automotive brand after a company fails to deliver a relevant experience Accenture, 2021
46%

of consumers would prefer a different OEM delivering better experiences. Accenture, 2021
71%

of consumers reported they would increase their annual spend on aftersales if the experience improved. Accenture, 2021

Sales

Connect online to offline with a seamless eco system that’s designed to drive sales through all channels

Keyloop’s portfolio of applications and proposition-led journeys covers the entire consumer lifecycle. At the front end, our products drive sales in all channels:

Never miss a lead with our suite of digital solutions designed to respond to and engage with customers in the way they expect.

Put customers at heart of the experience with integrated tools and applications that get relationships off to the right start and deepen customer loyalty with every interaction.

Create a frictionless buying experience across every touchpoint by connecting digital stores to your retail physical stores.

Drive conversions and deliver sales, thanks to personalised customer engagement.

Aftersales

Unlock the power of aftersales with a truly connected customer experience

We know the customer journey doesn’t stop once the sale is made. That’s just the start. Keyloop technology delivers a connected aftersales experience that’s designed to drive customer loyalty and retention.

Maximise efficiency in the supply chain with barcode-based stock checking and integrated parts management.

Drive loyalty with reliability. Our technology connects front end applications directly into workshops, technicians and parts, helping to deliver a world class experience for customers.